dotPH

dotPH offers you a chance to kickstart your career in IT! As a member of our technical support staff, you will get the chance to hone your technical and problem solving skills in domain and web hosting management like updating MX records and DNS records, mail system administration, web servers management, using FTP, utilizing Google Apps on a domain, etc.

Requirements:

• You will be responsible for providing distinctive customer service experience to customers.
• Effectively handle the resolution of customer issues.
• Acknowledge, evaluate and appropriately handle incoming calls and emails from customers.
• Apply job knowledge to provide accurate and up-to-date information.
• Consistently meet productivity goals.

Qualifications:

• Strong technical skills and well versed in all common computer problems including e-mail client set-up, wireless networks, viruses, slow performance, and other errors.
• With excellent communication and customer service skills.
• Strong organizational skills and attention to detail.
• Can multitask without sacrificing the integrity of work.
• Willing to learn new skills and flexible enough to adapt to a dynamic working environment.
• Highly motivated and able to work independently.
• Take ownership for problems and follow through to resolution.
• Previous technical support experience is a plus.

Apply Now!

Send you resume to helpdeskJOBS@dot.ph. Include the job applied for and your full name on the subject line. Attach your resume in word, text, pdf or html format. Include your website URL if any, and an explanation why you would be a good fit for your chosen career path at dotPH. Please include all relevant contact information and reference.